Hello, I'm Jill Schulte, Implementation Specialist with The Clearinghouse for Military Family Readiness. Today we will be discussing the components and benefits of technical assistance, as well as the technical assistance services the Clearinghouse provides to professionals working with Military families. Before I begin, I would like to thank my colleagues at the Clearinghouse for their help and support in the development of this podcast. Let's get started.
Let's begin by discussing why technical assistance is so important. Technical assistance is important because it increases the likelihood that an evidence-based program will be implemented successfully and as intended by the program developer. Research has found that pre-implementation training and technical assistance are related to high rates of program adoption and implementation. When you have high quality technical assistance, you're more likely to make appropriate positive changes in your program and improve outcomes, and by improving outcomes we get what we all want: Healthier communities and families.
What is technical assistance? Technical assistance is a continued training and support you received before, during, and after program delivery to ensure that the program is being implemented correctly. Technical assistance can be proactive or reactive. Proactive technical assistance is establishing an ongoing partnership or relationship between you and a technical assistance provider and this is where you may anticipate or identify concerns before they become larger obstacles. Proactive technical assistance also allows for identifying barriers that you may not have thought of before and during program implementation. Conversely, reactive technical assistance is when you seek help from a developer or technical assistance provider in response to an issue or a barrier you may be experiencing during program implementation. The technical assistance provider will assist you in overcoming or adapting to that issue or behavior.
The Clearinghouse provides technical assistance to help you in choosing and applying the right evidence-based programs and practices for the right families and communities at the right time. Providing tools and resources for implementers may not be enough and a technical assistance provider can offer support and guidance on how best to use these tools and resources to help achieve your intended program outcomes. The Clearinghouse provides professional support to providers as evidence-based programs are considered, planned for, implemented, and evaluated.
In some examples of technical assistance, services offered by the Clearinghouse include conducting a needs assessment. This is used to identify the needs of your target audience in the community; determining if your stakeholders are ready to adopt and use an evidence-based program; assisting with program training to help in the delivery of evidence-based programs; assistance with recruiting partcipants for your programs; offering support to you and guidance to help with successful program implementation; tracking whether the program is being implemented as it was designed in order to achieve the desired program outcomes; and determining an appropriate program evaluation strategy that meets the needs of your program and its constituents.
The Clearinghouse can help you if you're interested in technical assistance. You can reach us by phone at 1-877-382-9185, through email at firstname.lastname@example.org
We also have a live chat on our website that's manned Monday through Friday from 9AM to 5PM Eastern. And the Clearinghouse may also conduct site visits as approved by the Department of Defense.
That concludes this session. Thank you for your interest in the Clearinghouse, and please look for the future podcasts on other topics.